Children under 18 years of age are not permitted to use the Website for any purpose and Triad does not collect personally identifiable information from children under the age of 18. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from a child under 18, please contact us at firstname.lastname@example.org.
The Information We Collect
Visitors to the Website
When you submit a request via the Contact or Partner Request forms on the website you may voluntarily provide us with certain information about yourself. This can include name, email, contact information, details of your request and any other information you provide us. We also collect records and copies of your correspondence (including email addresses), if you contact us. If you’re visiting the Website on your mobile device, you may also choose to provide us with location data.
Website Access Information
Like most website operators, Triad collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request when visitors use the Website. Triad’s purpose in collecting non-personally identifying information is to better understand how Triad’s visitors use or visit the Website. From time to time, Triad may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Website. Triad also collects potentially personally-identifying information like Internet Protocol (IP) addresses and may collect statistics about the behavior of visitors to the Website. For instance, Triad may monitor the Website to help identify spam. We also may use these technologies to collect information about your online activities over time and across third-party website or other online services (behavioral tracking). Triad may use publicly available information to match a user’s IP address with a corporate address to better understand user interest in the Website.
In addition to log data, we may also collect information about the device you’re using to access the Website, including the type of device, the operating system, device settings, device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider.
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
Cookies and Web Beacons
Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We collect information about you during the checkout process on our store. While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. Our team members have access to this information to help fulfill orders, process refunds and support you. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our website employs the Shipstation plugin to pass your information for the purpose of shipping products that you have ordered. By using this extension, you may be storing personal data or sharing data with an external service.
How We Use Your Information
We use the information we collect to provide you full access and functionality of the Website. Accordingly, your information may be used for the following purposes: (i) to provide and improve our services, features and content; (ii) to administer your use of our services and accounts; (iii) to enable users to enjoy and easily navigate the Website; (iv) to better understand your needs and interests; (v) to fulfill requests or to respond to questions or comments you may make; (vi) to personalize your experience; (vii) to provide you with announcements, notifications and advertisements related to your interests and use of the Website and other communications such as electronic newsletters, promotional e-mails or similar messaging; (viii) to provide service announcements; (ix) to protect against users seeking to hack into the Website; (x) to assess the level of general interest in the Website and (xi) for any other purpose with your consent.
How We Share Your Information
We may disclose non-personally identifiable aggregated information about our users without restriction.
If you use the Website to request a quote, we may share information, such as your name, email address, phone number, job site and specifics about your job with a third party contractor.
Except as otherwise provided in this policy, we disclose the potentially personally-identifying information you disclose to Triad only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country and by using the Website, you consent to the transfer of such information to them.
Other than to its employees, contractors and affiliated organizations or as described above, we disclose personally-identifying only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Triad, third parties or the public at large. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
In addition, in some cases we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Triad or substantially all of its assets were acquired, or in the unlikely event that Triad goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Triad may continue to use your personal and non-personal information only as set forth in this policy. Otherwise, we will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
We may also disclose your personally-identifying information if you expressly consent to the disclosure.
Your Access to and Control Over your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Promotional Offers from the Company. If you do not wish to have your information used by the Company to promote our own or third parties’ products or services, you can opt-out by clicking “email preferences” at the bottom of our emails or contacting us via the help email address email@example.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Accessing, Correcting and Deleting Your Information
You can review and change your personal information by emailing us at firstname.lastname@example.org.
You may request access to, correct or delete any personal information that you have provided to us. We may not be able to delete your personal information without also deleting your user account.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your Privacy Rights
In certain states, Civil Code permits users of our Website to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com, or write us at:
Triad Industrial Consulting
7611 West Rising Ridge Rd
Tucson, Arizona 85743
We are committed to protecting your personal information. We regularly test our facilities and use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure.
Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Links and Third-Party Sites
Our Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of any other site that collects personally identifiable information.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you please contact Triad at firstname.lastname@example.org, or by mail at 7611 West Rising Ridge Rd, Tucson, Arizona 85743.